[vc_row full_width=”stretch_row” css=”.vc_custom_1570753900858{margin-bottom: 4vh !important;padding-top: 3vh !important;padding-bottom: 4vh !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column css=”.vc_custom_1484657242560{padding-top: 0px !important;}”][vc_custom_heading text=”Questions & Answers” font_container=”tag:h1|text_align:center|color:%23000000|line_height:1.1″ use_theme_fonts=”yes” css=”.vc_custom_1570805891890{margin-bottom: 10px !important;}” el_class=”lead”][vc_custom_heading text=”Write us an e-mail via the form, or just send us an e-mail directly at.” font_container=”tag:p|font_size:16px|text_align:center|color:rgba(0%2C0%2C0%2C0.8)” use_theme_fonts=”yes” css=”.vc_custom_1570753936609{margin-bottom: 22px !important;}”][woodmart_popup color=”black” size=”extra-large” style=”link” id=”contact-form-popup” width=”900″ title=”CONTACT US” woodmart_css_id=”5da088e7144f6″ full_width=”no” button_inline=”no”][vc_row_inner equal_height=”yes” css=”.vc_custom_1493299761637{margin-top: -30px !important;margin-right: -30px !important;margin-bottom: -30px !important;margin-left: -30px !important;}”][vc_column_inner width=”2/3″ css=”.vc_custom_1493299937177{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 15px !important;padding-left: 30px !important;}”][woodmart_title size=”small” align=”left” title=”SEND US A MESSAGE”][contact-form-7 id=”608″][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1570753512713{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #000000 !important;}”][woodmart_title size=”small” color=”white” align=”left” title=”CONTACT INFORMATION”]

[/vc_column_inner][/vc_row_inner][/woodmart_popup][/vc_column][/vc_row][vc_row css=”.vc_custom_1570804670357{margin-bottom: 20px !important;}” el_class=”lead” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column css=”.vc_custom_1484657273903{padding-top: 0px !important;}”][woodmart_title align=”left” style=”underlined” title=”SHOPPING INFORMATION” css=”.vc_custom_1493369598617{margin-bottom: 15px !important;}”][/vc_column][/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1570804885992{margin-bottom: 5vh !important;}” el_class=”lead” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column width=”1/2″ css=”.vc_custom_1484657119633{padding-top: 0px !important;}”][vc_custom_heading text=”What is Kudure.com?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”lead”][vc_column_text text_larger=”no”]Kudure, (the horse) The symbol of surging potency and power of movement, of action. We are basically an online brand for customized products for schools, colleges, and companies. The products sold here are reliable, of good quality and reasonably priced. The products are selected based on research carried out on consumer insights.[/vc_column_text][vc_custom_heading text=”How Long Will It Take for My Order to Arrive After I Make Payment?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”lead”][vc_column_text text_larger=”no”]If you place your orders within Karnataka should expect to receive their orders within five (5) to ten (10) working days upon payment verification and depending on the volume of orders received.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

Visit Delivery Information for a clean estimation.[/vc_column_text][vc_custom_heading text=”Can i return a product after i received it?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]No, we don’t accept the product from the customer once it is delivered. We work on a print on demand concept. T Shirt will be exclusively printed for you when you order. Our team will ensure the product will be printed and packed safely with the right product you order. We inspect the damage and quality of the product before we ship it. Hence we ensure you that no wrong product or damaged product will be delivered to you from Kudure.com Team. Even though without our conscious if you received different product or damaged then contact us at [email protected] or call us at +919916308425. We will make arrangement for replacement.[/vc_column_text][vc_custom_heading text=”Who can I contact for more information or help?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”lead”][vc_column_text text_larger=”no”]You can contact us for any queries about the program. It usually takes between 24-72 hours for us to respond. Please note that we are unable to provide technical support.[/vc_column_text][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1484657123074{padding-top: 0px !important;}”][vc_custom_heading text=”How Do You Ship My Orders?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”lead”][vc_column_text text_larger=”no”]We have tied up with a courier partner which is linked to various courier companies. We ship more than 21,000 pin-codes all over the country along, also 2000+ pin-codes is supported in Karnataka.

Visit Delivery Information for a clean estimation.[/vc_column_text][vc_custom_heading text=”What if the design/size I require is out of stock?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”lead”][vc_column_text text_larger=”no”]In this case, you could contact us via e-mail at [email protected] and we will send you a notification as soon as the product is back in stock in your required size.[/vc_column_text][vc_custom_heading text=”I Am Having Problems Accessing Kudure.com website. Some of the Pages Look Weird. Am I Using the Right Browser?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”lead”][vc_column_text text_larger=”no”]As Kudure.com uses some of the latest graphics designs which may not be supported in the lower version of browsers, it is recommended that you use the following browsers to access Sample Store:

1. Microsoft Internet Explorer Version 10 onwards. Download the latest Microsoft Internet Explorer at http://windows.microsoft.com/en-us/internet-explorer/download-ie

2. Mozilla Firefox Version 10 onwards. Download the latest Mozilla Firefox at https://www.mozilla.org/en-US/firefox/new/

3. Google Chrome Version 12 onwards. Download the latest Google Chrome at https://www.google.com/chrome/browser/desktop/

In addition, please ensure that your Javascript and Cookie is enabled on your browser.[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1496940740070{margin-bottom: 20px !important;}”][vc_column css=”.vc_custom_1484657273903{padding-top: 0px !important;}”][woodmart_title align=”left” style=”underlined” title=”PAYMENT INFORMATION” css=”.vc_custom_1493372577548{margin-bottom: 15px !important;}”][/vc_column][/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1570804898463{margin-bottom: 5vh !important;}” el_class=”lead” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column width=”1/2″ css=”.vc_custom_1484657119633{padding-top: 0px !important;}”][vc_custom_heading text=”What Are the Payment Methods Available?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”lead”][vc_column_text text_larger=”no”]At the moment, we accept only UPI, Wallets, net-banking, Credit/Debit cards.

*COD option is removed to avoid the misuse of the option.[/vc_column_text][vc_custom_heading text=”Payment/Transaction Failure” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”lead”][vc_column_text text_larger=”no”]

• While making the Debit/credit card transaction, we recommend you to be more careful. You should not close or switch to any tab and window. When you enter your OTP, wait at least 10 seconds to complete the transaction and get back to order details screen.
• If the amount was debited from the account and not credited to us, in such cases, money gets automatically reversed back by the issuing bank within 5-7 business days. Please note that this time estimate does not include weekends and bank holidays.

[/vc_column_text][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1484657123074{padding-top: 0px !important;}”][vc_custom_heading text=”Refund and Cancellations:” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”lead”][vc_column_text text_larger=”no”]Cancellations:

• Customers will not have cancel option when they place the order. In that case, if you wish to cancel the order immediately, then you have to contact us through email [email protected] (Remember: email only, not WhatsApp).
• Customers are not eligible for cancellation if the order has been shipped. If you want to cancel, then you have to contact us via [email protected] and give us genuine reason to cancel your order. (Remember: email only, not WhatsApp)

Refund:

• If your canceled order is prepaid, then we will initiate refund process by deducting 5% within seven working days.

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